Frequently Asked Questions

Please check if the question you have is answered in our FAQ list or contact us.
Our office hours are Monday to Friday from 7:00 am to 3:00 pm AEST (Sydney) time.  
You can reach us during those hours on 02 9188 5006 or email us any time at admin@madesafescaffolding.com.au.
For urgent after hours inquiries (only), contact Matt at 0425 550 006.
If you would like a quote from us for your project, please email us the address and any information on the scope and duration of the works.
Ideally you send us architectural plans and/or photos as well.
If necessary, we will come out to the site to assess and take measurements.
The timing is very specific to a particular project.
We can install and dismantle scaffolding in one day if necessary and possible.
Some scaffolding will be installed or dismantle over several days depending on the size but usually it only takes a few hours.
We will leave the scaffolding up on site as long as you need it. Please note that additional hire charge may apply.
Yes. We will make sure to keep entryways accessible. If a repair job is done inside the property and the scaffolding blocks off a stairway for example, we will most likely install and dismantle on the same day or come back the next day, depending on other trade’s commencement of works.

While we always try to leave all sites unscathed, handling large equipment can sometimes cause minor damages.

Please notify us of damages as soon as possible.
We will keep in contact with you regarding repairs and replacements.

Yes. We will remove all scaffolding when it’s no longer needed or just leave parts that are still required and come back at a later day.
We will make sure to leave each site clean and tidy, however we are not responsible for other trades’ clean-up.
We currently only accept payments via direct debit.

No problem, we are happy to help! Just give us a call on 02 9188 5006 or email us at admin@madesafescaffolding.com.au and we will assist you.